Offboarding Flow

Offboarding Flow is the process that guides users through their exit from a product or service, such as account deletion, unsubscribing from a service, or disengaging from a platform. A well-designed offboarding flow ensures that users can exit the system gracefully, with clear instructions, options for exporting data, or offers to retain their membership. This flow can also gather feedback about why the user is leaving, providing valuable insights for improving the service.